About IT Resources
Our main goal is always to ensure your business is protected and productive. We proactively solve issues by building a solid network foundation and ecosystem where your computer systems can function as they were intended to. This is a major shift from the traditional "plug and play" IT model that has been implemented for years.
Many IT companies focus on keeping networks and computer systems running using a reactive approach; meaning, when you have a problem, you notify them. We work on the other side of the spectrum, the proactive side. We protect your business and solve issues before they occur on your screen. This drastically reduces reactive computer issues and support tickets.
How do we accomplish this?
IT Resources insists on using the very best hardware and software on the planet to power your technology. We use the same products to power our own business. We are not bound by licensing or contracts to any single hardware manufacturer or software vendor.
This is a radical shift when compared other IT companies, who are simply "resellers" of products that may not be the best fit for your business. Sub-par hardware and software solutions cause an endless flow of support tickets and a dependency on IT support technicians to solve these recurring problems. It creates frustration and the IT company is eventually unable to keep up with the ticket workload, which leads to customer neglect. Is your IT company quick to respond to your needs with a high level of detail and great follow-through? We are!
The secret to our success in the industry is our passion and commitment to implementing next generation cutting edge technology infused with outstanding customer service. We hope to be given the chance to go above and beyond for you too!